By replacing multiple existing systems with IntelePACS, ProScan provided its radiologists a single, easy-to-use, enterprise platform to drive performance across multiple sites. IntelePACS’ rich automated workflow features and the system’s high performance have greatly enhanced radiologist productivity.
Dr. Malcolm Shupeck, a ProScan radiologist, cites increased diagnostic workflow efficiency as a major advantage of using IntelePACS. He credits the dictation module and worklist feature as key to simplifying the management and distribution of large volumes of studies. “Using IntelePACS, I’ve been able to increase my productivity, probably in the 10 to 20 percent range,” he says.
ProScan’s radiologists also appreciate the system’s DICOM viewer, InteleViewer.
“While there are many viewer options in the world, this is definitely one of the best,” says O’Brien. “Our team finds it to have the feature set and ease-of-use that they need in order to deliver great medicine on time and reliably.”
The patients that ProScan serves confirm that the company delivers on those priorities – ProScan has a remarkable 99.7 percent patient satisfaction rate. “IntelePACS is an important component of our end-to-end technology solution set that is driving high satisfaction results from patients and referring physicians,” says O’Brien.
ProScan radiologists are also highly satisfied with their company’s choice of PACS. The timesaving benefits of using IntelePACS contribute directly to decreased turnaround time and increased quality of patient care. “With IntelePACS, we are able to identify and address the highest-priority items,” Shupeck says. “Also, dictation is much faster, more accurate, and fewer corrections are needed.”
IntelePACS has played a significant role in improving collaboration among the company’s highly trained and geographically distributed subspecialist radiologists. Its instant messaging features and high-performance image delivery across distributed networks enable ProScan’s radiologists to easily collaborate, even across disparate physical locations and time zones.