Boston Medical Center is a 496-bed hospital in Boston, MA. It provides a full range of pediatric and adult care services, from primary to family medicine to advanced specialty care, and it is the busiest provider of trauma and emergency services in New England. As the largest safety-net hospital in the region it is committed to providing high quality care for all, and doing so in a cost-effective manner. With these factors in mind, BMC needed to give its clinicians faster access to medical imaging exams performed outside of its network.
Provide physicians with a more efficient way to access outside exams.
• Critical care teams were struggling with imaging CDs sent by satellite facilities
• Specialists in outpatient clinics lacked reliable access to imaging histories
• Forced to perform repeat procedures that aren’t always eligible for reimbursement
“A number of services lined up wanting to use Life Image. The neurology department, with the large number of patients they see on a daily basis, and the fact that virtually every patient has some type of imaging study that they bring with them, has been an early adopter… ENT also found out about this technology, saw it as an essential need and quickly became enthusiastic users.”