{"id":1843,"date":"2024-03-14T13:44:53","date_gmt":"2024-03-14T13:44:53","guid":{"rendered":"https:\/\/www.intelerad.com\/en\/?post_type=resource-library&#038;p=1843"},"modified":"2024-09-11T21:53:48","modified_gmt":"2024-09-11T21:53:48","slug":"ballarat-health-services","status":"publish","type":"resource-library","link":"https:\/\/www.intelerad.com\/en\/case-studies\/ballarat-health-services\/","title":{"rendered":"Ballarat Health Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1843\" class=\"elementor elementor-1843\" data-elementor-post-type=\"resource-library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bf5311 e-flex e-con-boxed e-con e-parent\" data-id=\"8bf5311\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80e228f elementor-align-center elementor-widget elementor-widget-button\" data-id=\"80e228f\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.intelerad.com\/en\/wp-content\/uploads\/sites\/2\/2024\/04\/Case_Study_Ballarat.pdf.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download PDF Version<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf56428 e-flex e-con-boxed e-con e-parent\" data-id=\"bf56428\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"prose elementor-element elementor-element-1a1c6289 elementor-widget elementor-widget-text-editor\" data-id=\"1a1c6289\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<header class=\"text-left  element-short-top element-no-bottom not-condensed\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<h3 class=\"normal bold no-bordered-header bordered-normal wp-block-heading\">About Ballarat Health Services<\/h3>\n<\/header>\n<div class=\" element-short-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<p>Located 90 minutes northwest of Melbourne, Australia\u2019s Ballarat Health Services has provided high-quality healthcare to the Ballarat and Grampians region for over 160 years. Serving a population of 230,000 people spread across 48,000 square kilometres, Ballarat provides a comprehensive range of general and specialist care across every key medical and healthcare discipline.<\/p>\n<p>At the heart of the organization is Ballarat Base Hospital, a 650-bed teaching hospital that\u2019s affiliated with Deakin Medical School. The largest facility of its kind in the region, the hospital includes an acute hospital, emergency, diagnostic and psychiatric services.<\/p>\n<\/div>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Everyone here is happy with the way Intelerad solutions work, to the point that all our radiologists have put InteleViewer<span class=\"TextRun SCXW205378357 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW205378357 BCX0\">\u00ae<\/span><\/span> in all their private practices as well. So it was clear they were fans of the solutions and from an IT perspective it\u2019s highly reliable.<\/p>\n<\/blockquote>\n<p>Huy Nguyen <cite title=\"Ballarat Health Services\">Ballarat Health Services<\/cite><\/p>\n<header class=\"text-left element-short-top element-short-bottom not-condensed\" data-os-animation=\"none\" data-os-animation-delay=\"0s\"><header class=\"text-left  element-short-top element-short-bottom not-condensed\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<h3 class=\"normal bold no-bordered-header bordered-normal\">Enhancing the Capabilities of their Legacy PACS<\/h3>\n<\/header>\n<div class=\" element-short-top element-medium-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<p>Nearly 50% of Ballarat\u2019s imaging services are provided to outpatients who are privately referred by general practitioners and specialists. To maintain that side of their business, it\u2019s important for them to be able to rapidly distribute results to referrers. While the first PACS they deployed in the late 90s offered a host of benefits, the system\u2019s lack of development over time began to impact how outpatient studies were distributed. With their system provider unable to support their needs, they began searching for an alternative.<\/p>\n<\/div>\n<\/header>\n<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Our success is based on keeping our patients and referring physicians happy. With 50% of our study volume \u2013 about 60,000 studies per year \u2013 dedicated to outpatients, something needed to be done.<\/p>\n<\/blockquote>\n<p>Huy Nguyen <cite title=\"Ballarat Health Services\">Ballarat Health Services<\/cite><\/p>\n<div class=\" element-short-top element-medium-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<p><span class=\"TextRun SCXW1496843 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW1496843 BCX0\">Seeking a solution, Ballarat\u2019s team discovered Physician Portal, an interoperability solution from <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW1496843 BCX0\">Intelerad<\/span><span class=\"NormalTextRun SCXW1496843 BCX0\"> that allows imaging centers and hospitals to offer a remote viewing environment for medical images and reports to their referral base. Not only would this ensure that referring physicians would receive patient images in <\/span><span class=\"NormalTextRun SCXW1496843 BCX0\">a timely<\/span><span class=\"NormalTextRun SCXW1496843 BCX0\"> fashion, but it also meant they would get the features and benefits they need without having to do a complete PACS replacement.<\/span><\/span><span class=\"EOP SCXW1496843 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<\/div>\n<header class=\"text-left  element-short-top element-short-bottom not-condensed\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<h3 class=\"normal bold no-bordered-header bordered-normal\">A State-of-the-Art Viewer Enables Better Turnaround Times<\/h3>\n<\/header>\n<div class=\" element-short-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<p><span data-contrast=\"auto\">Once deployed, Physician Portal was able to provide seamless remote access to images and reports. This was beneficial for Ballarat\u2019s staff members working on call, and also for building relationships with referrers, as they could transmit images digitally instead of printing films or burning images to CDs.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Over time, Ballarat began expanding the use of Physician Portal, to the point where Physician Portal was being used as a front-end solution that connected to the hospital\u2019s legacy PACS. This allowed radiologists to read studies using the related InteleViewer, an intuitive, state-of-the-art viewing solution that their radiologists were familiar with given its widespread use in clinics across Australia.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cWe receive a lot of positive feedback from our radiologists in regards to InteleViewer,\u201d said Nguyen. \u201cIt\u2019s intuitive and user-friendly, which allows radiologists to achieve faster turnaround times and get more done in a day.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<\/div>\n<header class=\"text-left  element-short-top element-short-bottom not-condensed\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<h3 class=\"normal bold no-bordered-header bordered-normal\">Deploying a New System When the Timing is Right<\/h3>\n<\/header>\n<div class=\" element-short-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<p>Once ready to replace their legacy system, Ballarat deployed IntelePACS<sup>\u00ae<\/sup>, which allowed them to maintain the superior diagnostic workflow that they had become accustomed to over the years.<\/p>\n<\/div>\n<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Everyone here is happy with the way Intelerad solutions work, to the point that all our radiologists have put InteleViewer\u2122 in all their private practices as well. So it was clear they were fans of the solutions and from an IT perspective it\u2019s highly reliable.<\/p>\n<\/blockquote>\n<p>Huy Nguyen <cite title=\"Ballarat Health Services\">Ballarat Health Services<\/cite><\/p>\n<div class=\" element-short-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<p>A highly scalable solution, IntelePACS\u00ae will also be beneficial to Ballarat given the town\u2019s rapid growth and the hospital\u2019s increase in outpatients. In addition, Ballarat selected IntelePACS\u00ae for its stability and redundancy, which allows them to have a backup system running at a separate site, which they can easily switch to should the need arise. According to Nguyen, they are also quite pleased with the support offered by Intelerad.<\/p>\n<\/div>\n<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Intelerad\u2019s team is very knowledgeable and very responsive. Support is really good, so we really don\u2019t have any problems.<\/p>\n<\/blockquote>\n<p>Huy Nguyen <cite title=\"Ballarat Health Services\">Ballarat Health Services<\/cite><\/p>\n<p>\u00a0<\/p>\n<div class=\" element-short-top element-medium-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\u00a0<\/div>\n<div class=\" element-short-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<div class=\" element-short-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<div class=\" element-short-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<div class=\" element-short-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<div class=\" element-short-top element-short-bottom\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<p>\u00a0<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/p>\n<!-- \/wp:quote -->\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Looking to extend the life of their legacy system, Australia\u2019s Ballarat Health Services used Intelerad solutions to provide the features and functionality they needed until they felt ready to undergo a complete systems replacement.<\/p>\n","protected":false},"featured_media":15535,"template":"","resource-category":[],"resource-type":[17],"class_list":["post-1843","resource-library","type-resource-library","status-publish","has-post-thumbnail","hentry","resource-type-case-studies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.4) - 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