{"id":1836,"date":"2024-03-14T12:58:46","date_gmt":"2024-03-14T12:58:46","guid":{"rendered":"https:\/\/www.intelerad.com\/en\/?post_type=resource-library&#038;p=1836"},"modified":"2024-09-11T22:21:39","modified_gmt":"2024-09-11T22:21:39","slug":"accelerating-imaging-and-market-expansion-at-ossis","status":"publish","type":"resource-library","link":"https:\/\/www.intelerad.com\/en\/case-studies\/accelerating-imaging-and-market-expansion-at-ossis\/","title":{"rendered":"Accelerating Imaging and Market Expansion at Ossis"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1836\" class=\"elementor elementor-1836\" data-elementor-post-type=\"resource-library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bf5311 e-flex e-con-boxed e-con e-parent\" data-id=\"8bf5311\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80e228f elementor-align-center elementor-widget elementor-widget-button\" data-id=\"80e228f\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.intelerad.com\/en\/wp-content\/uploads\/sites\/2\/2024\/04\/Ossis-Ambra-Health-Case-Study.pdf.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download PDF Version<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf56428 e-flex e-con-boxed e-con e-parent\" data-id=\"bf56428\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"prose elementor-element elementor-element-1a1c6289 elementor-widget elementor-widget-text-editor\" data-id=\"1a1c6289\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<header data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<p><span style=\"color: var(--tw-prose-headings); font-family: Manrope, sans-serif; font-size: 30px; letter-spacing: -0.5px; background-color: rgb(255 255 255\/var(--tw-bg-opacity));\">Summary<\/span><\/p>\n<\/header>\n<div data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<p>Ossis is a New Zealand based custom orthopedic solutions provider for patients whose options are limited due to severe degradation of their joints.<\/p>\n<p>With recent expansion into Australia and broader APAC, Ossis needed to shorten the cycle time for receiving images. Today, they&#8217;re using InteleShare\u2122 for instant access to imaging to keep their custom manufacturing process on track and deliver implants on time, every time for scheduled surgeries.<\/p>\n<blockquote>\u201cWith Ambra*, we\u2019ve gained a cloud imaging management solution that has enabled us to easily grow into new markets. Now, we can instantly receive imaging from anywhere \u2015which is critical for the timely delivery of our custom orthopedic implants to surgeons and patients.\u201d<\/blockquote>\n<p>Madeleine Martin, General Manager<\/p>\n<p>*Ambra is a previous product name for InteleShare<\/p>\n<\/div>\n<p><\/p>\n<header data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<h3 class=\"wp-block-heading\">Instant Image Viewing<\/h3>\n<p>Ossis was founded in 2007 and has seen rapid growth in demand for their custom orthopedic solutions. Based in Christchurch, New Zealand, Ossis recently began to expand into Australia and further afield markets.<\/p>\n<p>The Ossis process for creating custom implants typically requires about four weeks from start to finish. \u201cTime is of the essence, because the moment Ossis receives the order, the clock is ticking to manufacture the implant in time for surgery,\u201d noted Madeleine Martin, General Manager, Ossis.<\/p>\n<p>They begin with receiving the patient\u2019s CT scan, or MRIs, X-Rays, and patient notes from wherever the patient\u2019s hospital or surgeon is located. Much of the first few weeks is often spent getting all the information and working with the surgeon on design. The final weeks are focused on manufacturing and getting the implant to the hospital in time for scheduled surgery.<\/p>\n<p>With increasing demand for Ossis\u2019s services, expansion was a key part of their business plan. \u201cBut growing into Australia created issues with our custom implant manufacturing process,\u201d said Madeleine. The problem was that for Australia, Ossis was receiving incoming CDs by mail, and they could take a week or more to arrive at the Ossis facility in New Zealand.<\/p>\n<\/header>\n<div data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n<p><\/p>\n<blockquote class=\"is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Australia took off quickly, and we had to deal with rapidly increasing volume. It was very evident that we had to make the shift from CDs.<\/p>\n<\/blockquote>\n<p>Madeleine Martin, General Manager<\/p>\n<div>\n<div>\n<div>\n<p>Waiting for imaging would extend the lead time and create unpredictability in the time to create and deliver the implant, a significant issue when surgery had already been scheduled. Solutions like Dropbox weren\u2019t viable given privacy issues.<\/p>\n<p>Another problem was complexity and administrative overhead, compounded by increasing demand for Ossis\u2019s implants. Madeleine noted that \u201cDifferent viewers, or sometimes hard copies, all added risk and effort to the process.\u201d Without solving the logistical issues that risked pushing lead times beyond four weeks, expanding into other markets beyond Australia was unthinkable.<\/p>\n<p>Looking for a better way to manage the logistics around market expansion, the Ossis team started with a trial of InteleShare, enabling the digital instant transfer and routing of imaging, while getting feedback from their agents and surgeons on the new system.<\/p>\n<p>Particularly important was ensuring that it was a full image management solution that could instantly route imaging from surgeon to reviewer, and even send on to suppliers when necessary. Just as important was that it complied with Australia and the regulations of other markets they were eyeing.<\/p>\n<h3>Dramatic Lead Reduction<\/h3>\n<p>With a positive experience, Ossis expanded their use of InteleShare. They now simply send a link for image upload, eliminating the need for CDs or hard copies. Agents and surgeons can simply login and upload images, while Ossis\u2019 s suppliers can easily download them as necessary too, integrating the whole imaging supply chain. The speed up has been significant, with Madeleine summarizing that \u201cour one week lead time for receiving imaging has now dropped to zero.\u201d<\/p>\n<\/div>\n<div>\n<p><strong>Overview<\/strong><\/p>\n<ul>\n<li>New Zealand based provider of custom orthopedic implants.<\/li>\n<\/ul>\n<p><strong>Challenges<\/strong><\/p>\n<ul>\n<li>Expansion into Australia under pressure due to CD based inbound imaging processes.<\/li>\n<li>Receiving CDs and hard copies of images risked sensitive lead times.<\/li>\n<li>Inability to expand service to new markets without addressing image transfer.<\/li>\n<\/ul>\n<p><strong>Solution<\/strong><\/p>\n<ul>\n<li>Self-service upload of imaging eliminated lead times.<\/li>\n<li>Instant image transfer.<\/li>\n<li>Automated image routing connected agents, surgeons, and suppliers.<\/li>\n<li>Compliance and privacy around patient imaging.<\/li>\n<li>Cloud-based archiving and backup.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>With recent expansion into Australia and broader APAC, Ossis needed to shorten the cycle time for receiving images.<\/p>\n","protected":false},"featured_media":15561,"template":"","resource-category":[],"resource-type":[17],"class_list":["post-1836","resource-library","type-resource-library","status-publish","has-post-thumbnail","hentry","resource-type-case-studies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.4) - 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